heute morgen folgende nette Mail bekommen von dem netten Absender [email protected]:
Dear "Username",
We would like to remind you that your SipDiscount credit will expire on 2006-04-07.
We advise you to use your credit before it expires and/or buy new credit so your current credit will not expire.
Kind regards,
SipDiscount Customer Services
www.sipdiscount.com
Naja, ich hab dann mal geguckt unter sipdiscount.com und folgendes Feedback hinterlassen:
Hello Support,
it seems you are checking out the "acceptability" of your service - and you already reached my limit. I simply accepted the loss of my payment of 1 Euro for my VoipBuster-account (named xxxx) but I will not accept this for the high amount of 5 Euro on my Sipdiscount-account !!
You should be aware, that there was no limitation at all for the validity of my paymet while I signed up to your service and especially also not at the time, when I made my deposite. And as I have never accepted any change of our contract, I will not accept this "slightly change in your offer".
I believe you are also aware of a only a month old judgment from german court "Landgericht München", that credit balances on pre-paid accounts cannot simply be vanished, but you might offer your users a payback of the valid amount. You might check court "reference number" (Aktenzeichen) 12 O 16098/05.
I would like to keep my Sipdiscount-VoIP-account named "Username" but only for the old conditions I signed up - means without any expiration on my payments. Otherwise I demand the payback of the remaining valid amount on my Sipdiscount-account.
Kind Regards
Mein Name
Sipdiscount-account: "Username"
mal sehen ob es eine Antwort gibt. Antworten auf Fragen welche die FAQs schon beantworten wollen die ja nicht beantworten, so der Hinweis nach dem absenden.
Nachladen werde ich dort ansonsten auf keinen Fall, denn was ich gefunden habe, beläuft sich der Mindestbetrag auf 10 Euro, was für 120 Tage schon heftig ist.
Dear "Username",
We would like to remind you that your SipDiscount credit will expire on 2006-04-07.
We advise you to use your credit before it expires and/or buy new credit so your current credit will not expire.
Kind regards,
SipDiscount Customer Services
www.sipdiscount.com
Naja, ich hab dann mal geguckt unter sipdiscount.com und folgendes Feedback hinterlassen:
Hello Support,
it seems you are checking out the "acceptability" of your service - and you already reached my limit. I simply accepted the loss of my payment of 1 Euro for my VoipBuster-account (named xxxx) but I will not accept this for the high amount of 5 Euro on my Sipdiscount-account !!
You should be aware, that there was no limitation at all for the validity of my paymet while I signed up to your service and especially also not at the time, when I made my deposite. And as I have never accepted any change of our contract, I will not accept this "slightly change in your offer".
I believe you are also aware of a only a month old judgment from german court "Landgericht München", that credit balances on pre-paid accounts cannot simply be vanished, but you might offer your users a payback of the valid amount. You might check court "reference number" (Aktenzeichen) 12 O 16098/05.
I would like to keep my Sipdiscount-VoIP-account named "Username" but only for the old conditions I signed up - means without any expiration on my payments. Otherwise I demand the payback of the remaining valid amount on my Sipdiscount-account.
Kind Regards
Mein Name
Sipdiscount-account: "Username"
mal sehen ob es eine Antwort gibt. Antworten auf Fragen welche die FAQs schon beantworten wollen die ja nicht beantworten, so der Hinweis nach dem absenden.
Nachladen werde ich dort ansonsten auf keinen Fall, denn was ich gefunden habe, beläuft sich der Mindestbetrag auf 10 Euro, was für 120 Tage schon heftig ist.
