Fritz!App Fon akzeptiert keine eingehenden Anrufe

[alexl7]

Hallo!
I use Fritz box 7590 and the latest application Fritz app Fon 2.12.1 on the Huawei Pura 70 Pro phone, I followed all the AVM recommendations to fix the problems,

FRITZ!App Fon does not ring when you receive a call | FRITZ!App Fon

FRITZ!App Fon sometimes does not ring or never rings when you receive calls, although FRITZ!App Fon is correctly registered with the FRITZ!Box and you can make telephone calls with this number.

en.avm.de

but unfortunately they did not help, I also tried other versions, older AVM software) but the result is the same, An old phone running Android 7.0 receives calls without problems, are there any additional settings to solve the problem with receiving calls?
Herzlichen Danke!

 

[JanVoIP]

I would suspect the powersaving to be the reason. - Try to disable any Powersaving oder battery optimisation in the app settings for fritz app.

Huawei does this very heavily...

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[alexl7]

I would suspect the powersaving to be the reason. - Try to disable any Powersaving oder battery optimisation in the app settings for fritz app.

Huawei does this very heavily...

Yes, thanks, I checked this parameter several times, but it is always enabled, now I managed to find an old version that works for reception stably (2.7.0 Beta), perhaps AVM will fix this problem in the future! thx!

 

[stoney]

Do you have an active VPN connection from your smartphone to your fritzbox as prescribed by avm?

 

[alexl7]

Do you have an active VPN connection from your smartphone to your fritzbox as prescribed by avm?

Hallo, I tried it in different ways, both from my home network and via VPN, the result is the same, the phone does not see incoming calls, but as soon as I downgraded the software version up to 2.7.0 Beta, it started receiving calls, apparently AVM made some changes in subsequent versions, perhaps they will fix this in the future.