we are extremely regretful of the recent problems you have experienced with your
incoming phone numbers. We have been working tiredly to resolve the problem and
are pleased to announce that within next few weeks the original incoming numbers will
be restored. In the meantime, we are immediately issuing all our customers with
new incoming numbers. At such time the original number is restored, our customers
will then retain both numbers for future use. Again, we apologize for any
inconvenience you have encountered and are grateful for your continued patience.
To activate your new nikotel number for the transition time. Please visit the
mynikotel area on our website. Activate the nikotalk service again for your
account and select a Los Angeles or San Diego number. The setup fee for the service
will be waived. Please let us know through the n-ticket system:
http://faq.nikotel.com/index.php?aktion=n-ticket
Please use the subject 'nikotalk refund' and include your customerid xxxxxx.
So that we can credit your account accordingly.