Dear StanaPhone User,
Because of the FCC.s 911 ruling, StanaPhone must shortly switch to a new calling procedure. When this switch is complete, there will be full separation of outbound and inbound calling plans.
There will be service disruption for upto 24-hour as we switch over to our new system, and we will warn you in advance by email and at StanaPhone.com. After this switchover, service will run smoothly.
With the new system, you will be assigned a StanaPhone account number. This is what you will use to make free and unlimited StanaPhone to StanaPhone calls. You just need to type another StanaPhone user.s account number into your StanaPhone and you.ll be connected for free.
For calls to or from the normal phone network, you will use the new Stana-OUT or Stana-IN services. By default, your current StanaPhone number will become your Stana-IN number, so anyone can call you from any phone in the world. Stana-OUT credits will let you call any number worldwide at our very low rates.
One other change as a result of the FCC rulling is that calls to from StanaPhone to both Stana-IN numbers and 800 numbers will be charged at our standard US rate. So just remember to swap StanaPhone account numbers with your colleagues and friends, and keep calling for free.
Q & A
If I make a call from my StanaPhone to another StanaPhone Account Number, will I be charged for this call?
No. You will not be charged. All calls to other StanaPhone Account Numbers are free and unlimited.
If I make a call from my StanaPhone to a Stana-IN number, will I be charged?
Yes. You will be charged at our standard rate for calls to the Continental US.
If I make a call to a regular phone number will I be charged?.
Yes. You will be charged according to our standard calling rates.
StanaPhone