[Problem] Fritz 7390 VOIP VLAN

[ecobird]

Hi,
I have a voip problem with vlan tagging. My ISP is Fibre from Portugal (Meo Fibre) and i can connect my 7390 (lan1) directly to ONT with vlan 10 for internet. All is ok, but voip use vlan 12 and always have a registration faile, site not responding...i think the main problem is with vlan tagging of voip. Someone one can help me?
Thanks

 

[doc456]

Hi,

have you set up a second PVC? Normally the Provider will set up the Box during the Provisioning. Ask the ISP what to do or have a look after the startup-pin.

 

[ecobird]

Pvc?
What is this?
Thanks

 

[doc456]

PVC = permanent virtual circuit, Clickme

 

[ecobird]

Hi, how i setup a second PVC?
I´m going to explain the the problem:
1 - My ISP is Meo Fibre Portugal and at home have a ONT connect to a Thomson. I know there are 2 vlans: vlan 10 for internet and vlan 12 for voip.
2- My first setup was: ONT ----->Thomson ( this router with internet off and voip on) and fritz (lan1)----->> thomson (lan1) and thomson (phone)----> fritz (fixe line) In this case fritz don´t need vlan for internet but the fixe line of the telefone have problems with caller id.
3ª My prefer setup: ONT------------------->>Fritz (lan1) In this case i must put vlan 10 for internet and vlan 12 for voip. Internet works fine but the voip number of my isp don´t work (remote site not responding).
Yesterday i do a test with another voip number ( this number don´t request vlan because to work just need to have internet, it isn´t associate to my
isp) and works correctly, my question is, if i configure on fritz voip with
vlan12 why this number works?
4º Details of voip numbers:
user: +3512******** (number associate to my ISP) don´t work
pass: *********
regist: sip.sapo.pt:5060
Proxy server: proxy.ims.iptv.telecom.pt:5070 Use Internet telephone number for registration

user: +3513******** (works fine)
pass: ******
regist: voip.sapo.pt:5060
Proxy server: proxy.voip.sapo.pt:5070 Use Internet telephone number for registration
5ª I think the problem is with vlan12, the proxy of my isp (IMS) or any problema with settings
Can you help me?

 

[doc456]

Correct me, if i misunderstand you, but you don't need to set a VLAN-Tagg at the Fritz, because it's configured as a Client via LAN1 with the Thomson-Box. Therefor you only need to set up the Phone-Accounts right at the FritzBox and keep the Line alive.

 

[ecobird]

No, i have fritz connect directly to ONT ( without thomsom) in lan 1 and i must put vlan 10 to internet and vlan 12 to voip

 

[doc456]

Sry, but i think you should have a look here or here...

 

[ecobird]

Well, with voip number voip.sapo.pt it works because is a number that i can work in somewhere with net but with sip.sapo.pt only works on my isp because it uses vlan 12

 

[KunterBunter]

For IP telephony using your second internet connection, you are most probably connected to a provider internal network. What does the log say about it? Do you get a public or private IP address for the second connection?

 

[ecobird]

The problem is i do not know if vlan 12 of voip is working or not, the cerne of question is, why voip.sapo.pt is working because i use vlan 12? I think like you, is using internal internet(vlan 10)

 

[ecobird]

For IP telephony using your second internet connection, you are most probably connected to a provider internal network. What does the log say about it? Do you get a public or private IP address for the second connection?

How i see the log of second coonection?

 

[KunterBunter]

There should be an entry in the log like "Internet connection (Telephony) was created successfully. IP-Address: x.x.x.x

 

[ecobird]

I saw only one internet connection, nothing o telephony connection

 

[ecobird]

How i see if vlan 12 (voip) is working?