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Hello! Sorry for writing in English, my German is far too bad for a normal German speaker to understand me and for me to get anything better than a rough idea what you guys are speaking about in the threads I've visited on this forum and other German sites, and I really need help with my router.
The ISP I use got bought by another ISP and is in the process of disappearing. The FB7490 I got from them is servicing all my communication needs - 3 phone lines (all dect phones), IPTV and VDSL. About a month and a half ago the dl/ul speeds I was getting degraded drastically, I have a 20+/1,5 Mbps contract + IPTV, was getting about 14/1 before and now I'm getting 6Mbps/384kbps on good days. Anyway, the Fritz!Box reports the connection as 33448 kbps / 4096 kbps but the max speed attainable in reality is about 6 Mbps / 384 kbps - 5 times lower in DL, 10 in UL speed (measured by an official program from our government agency, with only one device connected to FB, no vpns, no wifi; through the unifi controller as the only device connected directly to FB and via speedtest.net from a couple of different computers, all with different OS's). Unfortunately, the new company doesn't yet have the infrastructure in place to take over users like me (3 line voip + dect + iptv + vdsl) and I can't change providers because my contract still lasts so I need to do anything I can to remedy the situation as the status quo could last for months.
So, why am I posting this in "modifikationen" section? Well, the technical support guy that was at my house today is convinced there's something wrong with the router itself (as his instruments confirm the max attainable speed of 50+ Mbps DL and 7 Mbps UL and the connection speed of 33/4) but, since the new owner is shutting down the ISP I have a contract with and getting rid of the people and real estate, they don't have any more routers that support dect+vdsl+iptv; he's out hunting for a FB 7360 (the only ones left - the ones they took from customers they switched over to the new ISP) through the warehouses, but is not too optimistic. My thought was to try and upgrade the bugger, see if it changes anything, especially since the FW version installed is pretty old.
Here's the info from "fritz.box/jason_boxinfo.xml"
And from the "fritz.box//cgi-bin/system_status"
And this is what my router says on the version of FW installed:
Of course, the updates are locked if I try to perform them through web-ui (both the "automatic", "automatic download" ones and the "manual" - where I upload the FW previously downloaded from AVM site) - all tries fail with error "An unspecified error occured during the update (8)" and the one I tried by the instructions from https://www.ip-phone-forum.de/threa...-article-number-20002691-english-post.295146/ ends with error (0).
I've managed to extract the VoIP and DSL settings and authentication from the backup made from my router (by using Fritz!BoxJsTool), but I can't find anything on IPTV...
Can anybody tell me, please, is it possible to somehow unlock the possibility to update this router and the steps to do it? Is it possible to unlock the updating somehow, without flashing with ruKernelTool, so the settings (auth and such) stay intact after update? Also, does anyone know what will hapen with IPTV?
Thanks in advance fo any and all help!
The ISP I use got bought by another ISP and is in the process of disappearing. The FB7490 I got from them is servicing all my communication needs - 3 phone lines (all dect phones), IPTV and VDSL. About a month and a half ago the dl/ul speeds I was getting degraded drastically, I have a 20+/1,5 Mbps contract + IPTV, was getting about 14/1 before and now I'm getting 6Mbps/384kbps on good days. Anyway, the Fritz!Box reports the connection as 33448 kbps / 4096 kbps but the max speed attainable in reality is about 6 Mbps / 384 kbps - 5 times lower in DL, 10 in UL speed (measured by an official program from our government agency, with only one device connected to FB, no vpns, no wifi; through the unifi controller as the only device connected directly to FB and via speedtest.net from a couple of different computers, all with different OS's). Unfortunately, the new company doesn't yet have the infrastructure in place to take over users like me (3 line voip + dect + iptv + vdsl) and I can't change providers because my contract still lasts so I need to do anything I can to remedy the situation as the status quo could last for months.
So, why am I posting this in "modifikationen" section? Well, the technical support guy that was at my house today is convinced there's something wrong with the router itself (as his instruments confirm the max attainable speed of 50+ Mbps DL and 7 Mbps UL and the connection speed of 33/4) but, since the new owner is shutting down the ISP I have a contract with and getting rid of the people and real estate, they don't have any more routers that support dect+vdsl+iptv; he's out hunting for a FB 7360 (the only ones left - the ones they took from customers they switched over to the new ISP) through the warehouses, but is not too optimistic. My thought was to try and upgrade the bugger, see if it changes anything, especially since the FW version installed is pretty old.
Here's the info from "fritz.box/jason_boxinfo.xml"
Code:
<j:BoxInfo xmlns:j="http://jason.avm.de/updatecheck/">
<j:Name>FRITZ!Box 7490</j:Name>
<j:HW>185</j:HW>
<j:Version>113.06.10-28926</j:Version>
<j:Revision>28926</j:Revision>
<j:Serial>3810D52270B7</j:Serial>
<j:OEM>avme</j:OEM>
<j:Lang>en</j:Lang>
<j:Annex>B</j:Annex>
<j:Lab/>
<j:Country>0385</j:Country>
<j:Flag>crashreport</j:Flag>
<j:UpdateConfig>1</j:UpdateConfig>
</j:BoxInfo>
And from the "fritz.box//cgi-bin/system_status"
Code:
FRITZ!Box 7490-B-231406-010709-327547-366310-787902-1130610-28926-avme-en
And this is what my router says on the version of FW installed:
Of course, the updates are locked if I try to perform them through web-ui (both the "automatic", "automatic download" ones and the "manual" - where I upload the FW previously downloaded from AVM site) - all tries fail with error "An unspecified error occured during the update (8)" and the one I tried by the instructions from https://www.ip-phone-forum.de/threa...-article-number-20002691-english-post.295146/ ends with error (0).
I've managed to extract the VoIP and DSL settings and authentication from the backup made from my router (by using Fritz!BoxJsTool), but I can't find anything on IPTV...
Can anybody tell me, please, is it possible to somehow unlock the possibility to update this router and the steps to do it? Is it possible to unlock the updating somehow, without flashing with ruKernelTool, so the settings (auth and such) stay intact after update? Also, does anyone know what will hapen with IPTV?
Thanks in advance fo any and all help!
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